About This Blog

 

Sherri Dorfman, CEO, Stepping Stone Partners, Health Technology Innovation & Patient Experience Strategist

My blog is designed to spotlight healthcare organizations with innovative uses of technology & data to drive Care Coordination, Collaboration, Patient Engagement & Experience.

These patient centric approaches may influence your product & service roadmap, experiences, partnerships and marketing strategies.

MY EXPERTISE:

While consulting, I leverage my extensive healthcare landscape knowledge (acute, ambulatory, virtual, home), patient data expertise and patient experience skills to help companies make the right strategic business, product and marketing decisions. Services include:

1. Strategic Business Planning: Conducts market assessment to guide business, product and marketing strategies. Identifies and evaluates digital health solutions across categories to drive mergers, acquisitions and partnerships.  Defines and validates new business models, data-driven solutions and services. 

2. Patient Experience Strategy: Evaluates current patient experience through best practices framework. Plans, conducts and analyzes stakeholder research and devises journey maps highlighting experience enhancement opportunities, encompassing people, process and technology. 

3. Product & Marketing Strategy:  Co-creates with cohorts (e.g. patient, caregiver and care team) on AI driven health tech solutions. Develops differentiated value proposition story with outside- in view (VOC insights), for marketing, sales and investors.

Find out how I can help you. Email me at SDorfman@Stepping-Stone.net to set up an exploratory discussion.

Learn more about Me 

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Discovering New Paths for Engagement...

Innovation is occurring all around us. Companies are actively exploring new ways to engage the consumers. They are "testing" eHealth solutions targeted to different audiences and are learning what is required to get consumers to participate in their own health. These companies are borrowing approaches from various industries as they "package" and deliver needed capabilities to consumers through the appropriate channels. With effective online tools and personalized information, companies are influencing the consumer's "decisions of daily living" and impacting their behavior to achieve better health.

Over the past ten years in the health technology industry, I have built a network of colleagues who are also passionate about the consumer. Through this blog, I will be tapping into my network to bring new perspectives into the changes that are driving our market. And during my ongoing discovery into innovative offerings, I will "connect the dots" and synthesize the value of these products for the consumer as well as share new and thought provoking ideas to get you thinking about what is to come. I invite you to come along for the journey...

 

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